Terms and conditions

1. What BoostLobby is

BoostLobby is a marketplace that connects game server owners (“Owners”) with players (“Players”) who receive rewards for taking part in activity campaigns.

BoostLobby acts as an intermediary and provider of the verification, escrow and reputation technology; it is not a party to the in-game relationship between Owners and Players.

2. Accounts and minimum age

You must be at least 18 years old to use BoostLobby. By registering you represent and warrant that you meet this requirement.

You must provide accurate information and keep your credentials secure. You are responsible for the activity on your account.

We may suspend or close accounts that breach these terms, commit fraud or put the community at risk.

3. Campaigns and credits

Owners publish campaigns and lock their budget in credits (“BoostCredits”) through an escrow system.

Credits are released to the Player only when campaign requirements are verified. A rejection or no-show frees the slot but escrow stays locked for a replacement; unused funds are refunded to the Owner when the campaign is cancelled or completed.

Promotional credits (non-withdrawable to euros) may be used in demo/promo campaigns. They cannot be withdrawn.

Only credits earned on the Platform (campaign rewards, commissions and bonuses) can be withdrawn via Stripe Connect, after identity verification. Credits topped up by card are used within the Platform (campaigns, Push, Premium, plans and listing slots) and are not withdrawable, without prejudice to any rights granted to you by applicable law.

Refund of topped-up balance: you can request from your wallet that unspent topped-up credits be returned to your card. Within 14 days of the top-up the full amount paid is refunded, including the processing surcharge; afterwards the credits' value (1 credit = €0.01) is refunded without the processing surcharge and less a 5% handling fee (minimum €1). Only one request every 30 days is accepted. The minimum card top-up is €5. If you have started to use a digital product or service (e.g. an activated Push) with your consent, the amount corresponding to what has already been provided is not refundable. Each request is reviewed and paid to the original card.

If an account stays inactive for 24 months (top-ups, purchases, campaigns or other balance movements), any unspent topped-up balance will only be usable on visibility products (Push, Premium, plans and listing slots). It is not deleted; we will notify you by email in advance and any activity keeps the balance available for campaigns.

Participations may auto-approve after a stated period (e.g. 48 hours) if the Owner does not respond.

BoostCredits are an internal unit of the Platform and do not constitute electronic money. Each user is responsible for their tax obligations.

4. Fees and payments

BoostLobby applies a per-transaction fee on the rewards paid, shown before you confirm.

Credit purchases and payments are processed through Stripe. Player withdrawals are made via Stripe Connect and may require identity verification (KYC).

Automatic renewals: Push, Premium and listing slots renew automatically only if you expressly turn it on; they are charged from your balance shortly before the period ends and you can turn them off any time. Automatic top-up with a saved card is optional, requires your express authorisation when you pay and can be turned off at any time from your wallet, which removes the saved card.

5. Conduct and anti-fraud

The use of bots, multi-accounting, verification tampering or any form of fraud is prohibited.

We apply anti-fraud measures (in-game verification, device fingerprinting, IP, reputation) and may withhold payments or sanction accounts in case of suspicious activity.

6. Nature of the rewards

Rewards are consideration for specific, verified tasks (e.g. playtesting the server, attending an event, leaving an honest review or creating content). They are not betting, gambling or an employment relationship.

Each user is solely responsible for declaring and paying any taxes due on the rewards or income received.

7. Third-party platform rules

Owners are responsible for complying with the rules, terms of service and policies of third-party platforms, games and server listings (for example FiveM, server listings or stats tools).

BoostLobby is not responsible for sanctions, delistings or measures imposed by third parties as a result of the campaigns an Owner chooses to publish.

8. Liability

The Platform is provided “as is”. We do not guarantee specific growth results or the conduct of third parties.

To the extent permitted by law, BoostLobby will not be liable for indirect damages arising from the use of the service.

9. Results shown as examples

If a server running a Push to top performs well, BoostLobby may show on its website and promotional material that server's public name together with aggregate figures measured on its own page (for example visits per day before and after the Push, and Connect clicks). No personal data of players or users is shown.

The Owner may ask at any time for their server not to be shown as an example, from the server dashboard (Push results section) or by contacting us. We will honour it as soon as possible.

10. Changes

We may update these terms. We will notify you of substantial changes and the current version will always be available on this page.